Jordan – Measures taken to limit the spread of COVID-19

21 april, 2020

Jordan Post Company wishes to inform other Union member countries and their designated operators that it has taken a number of steps, in line with the recommendations of the World Health Organization and local authorities, to protect the health of customers and staff during the COVID-19 pandemic. A total lockdown was declared in Jordan on 18 March 2020, and the mail sorting centre and all offices were closed until 16 April 2020, when a number of main branches reopened to provide essential services.‎

Jordan Post's ability to send outbound letter and parcel mail is currently limited to items for Turkey, Saudi Arabia, the United Arab ‎Emirates and the United Kingdom only. However, service delivery standards cannot be guaranteed, and shipments may be delayed until the situation returns to normal.‎

EMS is available internationally to all destinations other than India. ‎

Regarding inbound mail, all incoming items are being sanitized, and no signatures are being required for letter-post, parcel-post or EMS items.

Lastly, as Jordan Post staff are working from home as much as possible, designated operators are requested to send accounting forms and verification notes electronically ‎to sjebrel@jpc.com.jo.

Jordan Post Company wishes to thank all Union member countries and their designated operators for their understanding, and will provide further updates via EmIS.