France – Update on measures to limit the spread of COVID-19

11 maj, 2020

The designated operator of France, La Poste, asks us to inform other Union member countries and their designated operators of the measures to limit the spread of COVID-19 that will be in place from 11 May 2020 onwards.

The French Government decided on 2 May 2020 to extend the state of health emergency in France for a further two months. Social contact and travel within the country will continue to be restricted until 10 July. The requirements for easing lockdown will be more stringent for four regions in France, home to a third of the French population.

La Poste is affected by these measures, but it will make every effort to guarantee the delivery of letter post from 11 May onwards. The delivery of priority mail, parcels, daily newspapers and registered letters, as well as collections from post boxes, will be gradually resumed on six days out of seven, from Monday to Saturday.

However, lockdown restrictions will remain in place for certain categories of staff and certain regions. This could cause delays in the processing and delivery of mail. La Poste's services will resume gradually, but with no guarantee of meeting normal delivery deadlines.

Regarding parcels, La Poste requests that the sending of large or heavy parcels exceeding 15 kg or larger than 1 m in their greatest dimension and/or having combined dimensions of 1.5 m (l+w+h>150 cm) be avoided as far as possible until the situation returns to normal.

Any questions should be directed to the usual contacts.

La Poste thanks all Union member countries and their designated operators for their understanding, and will update them via EmIS of further developments.